New Mexico Highlands University Benefits Overview

Provides advanced technical and functional support for ERP and student information systems. Responsibilities include business process analysis, requirements gathering, system administration, configuration, upgrades, security, integrations, APIs, SQL and PL/SQL data extraction, testing, technical support, documentation, disaster recovery, project leadership, end-user training, and staff mentoring across Windows and Linux environments.

Provide administrative and customer service support to department staff, students, and visitors. Duties include answering phones, greeting guests, filing, scanning, copying, data entry, distributing mail, and other clerical tasks while maintaining confidentiality and professionalism.

Provides advanced technical support and infrastructure administration across university campuses. Installs, configures, maintains, and troubleshoots servers, operating systems, network equipment, telephony, wireless access points, storage, printers, classroom technology, and security software. Develops network standards and documentation, supports architecture planning, coordinates technical projects and vendors, manages contracts and budgets, and provides on-call and emergency support.