Benefits at Miva, Inc.

The Technical Support Representative I will provide phone support for eCommerce software, document and resolve technical issues, and educate clients on best practices related to website performance and compliance. The role involves diagnosing problems related to hosting technologies and offering excellent customer service.

The Technical Support Intern will provide customers with technical support, assist in diagnosing client issues, document customer interactions, and maintain professional communication. The role requires learning new applications, along with a solid understanding of various operating systems and exceptional customer service skills.

As an Integration Specialist, you will manage and implement the integration of client web stores with external systems, focusing on Miva Connect. Responsibilities include analyzing requirements, scoping projects, troubleshooting issues, maintaining integration solutions, and working closely with teams to meet project standards.