Microblink
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Benefits at Microblink
Financial + Retirement
Company equity
Performance bonus
Office Perks
Company-sponsored outings
Free daily meals
Onsite gym
Child Care + Parental Leave
Company sponsored family events
Professional Development
Continuing education stipend
Job training & conferences
Online course subscriptions available
Promote from within
Lunch and learns
Health Insurance + Wellness
Dental insurance
Health insurance
Life insurance
Vision insurance
Culture
Flexible work schedule
Open door policy
Pair programming
Remote work program
Team based strategic planning
OKR operational model
Vacation + Time Off
Unlimited vacation policy
Additional Perks + Benefits
Microblink is building our stateside benefits program as we speak and we're committed to delivering what our employees ask for.
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As a Customer Support Specialist, you will be the primary point of contact for customers, addressing both technical and non-technical inquiries. You will work with different departments to solve problems, analyze support processes for improvements, and maintain a knowledge base. Your role will also involve monitoring queries on public channels and providing passive support during off-hours.