Mattermost

Palo Alto, California, USA
165 Total Employees
Year Founded: 2011

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Benefits at Mattermost

Financial + Retirement

401(K)

Health Insurance + Wellness

Dental insurance

Health insurance

Vacation + Time Off

Paid holidays

Paid sick days

Culture

Remote work program

Search the 12 jobs at Mattermost

Recently posted jobs

Software
The Senior Customer Success Manager at Mattermost is responsible for managing and developing strategic relationships with enterprise customers in the APAC region, ensuring they derive maximum value from their investment in Mattermost. This role involves collaborating with various internal teams, advocating for customer needs, facilitating onboarding, tracking account health, and driving renewals and expansions.
4 Days Ago
Atlanta, GA, USA
Remote
Software
The Senior Technical Support Engineer will provide exceptional technical support to US Federal and Government customers, triage customer issues, communicate via multiple channels, manage bug reporting, and maintain high customer satisfaction. They will collaborate with various teams, document support interactions, and assist in customer onboarding while staying updated on product features.
4 Days Ago
Alexandria, VA, USA
Remote
Software
The Senior Technical Support Engineer at Mattermost will provide exceptional technical support to US Federal and Government customers, manage support tickets, troubleshoot issues, and collaborate with development teams to resolve bugs. Responsibilities include maintaining documentation, training new customers, and ensuring high customer satisfaction.