MapleTronics
MapleTronics Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Offers occupational accident insurance
Offers disability insurance
Offers supplemental life insurance
Offers accidental death & dismemberment insurance
Offers dental insurance
Offers vision insurance
Offers health insurance
Offers Health Savings Account (HSA)
Offers employee discounts
Career Growth + Development
Provides customized development tracks
Offers apprenticeship programs
Work-Life Balance + Wellbeing
Offers generous PTO
Provides bereavement leave
Provides paid holidays
Offers an Employee Assistance Program (EAP)
Company Culture
Offers a remote work program
Provides free snacks and drinks
Provides a mobile phone discount
Recently posted jobs
Information Technology • Cybersecurity
Provides advanced L2 helpdesk support, resolves complex tickets, manages queue coverage, backs up phone support, and assists with onboarding and technician training. The role also supports quality control for workstation and user setups, scheduling coordination, service-team handoffs, and onsite coverage during urgent needs or workload spikes. Success is measured by reduced rework, stronger helpdesk resilience, clearer handoffs, and improved teammate readiness.
Information Technology • Cybersecurity
Own client relationships, drive retention and satisfaction, monitor account health, coordinate internal delivery resources, lead business and technology reviews, maintain technology roadmaps, and identify growth opportunities. The role serves as a trusted advisor to decision-makers, aligns technology recommendations with business goals and budgets, manages client risks, and ensures consistent communication and follow-through across teams.
