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The Director of Alliances is responsible for building and managing strategic partnerships that drive company growth, especially focusing on Customer Service teams. The role emphasizes performance excellence through enhanced management practices and individual contributor skills development, while collaborating with executive stakeholders and leveraging existing relationships, particularly with Salesforce.
As an Enterprise Account Executive, you will acquire new SaaS customers, manage a stable book of business, and drive revenue growth by cultivating relationships. You'll navigate complex sales cycles, deliver compelling value propositions, and work closely with marketing to develop effective strategies.
As a Customer Success Manager for Maestro, you'll be responsible for driving customer engagement and continuous improvement, working collaboratively with internal teams to manage upsell, renewal, and implementation processes. Your role will involve deep customer discovery, building champions, and aligning stakeholders to enhance customer experiences and ensure satisfaction.
