Lyrebird Health Benefits Overview

Manage a high-volume portfolio of SMB healthcare accounts from onboarding to renewal and expansion. Drive rapid adoption, identify and mitigate churn risk, analyze usage data to prioritize work, lead renewals and upsells, build advocate relationships with clinicians, and feed customer insights into product and implementation teams while improving SMB success playbooks.

The Account Executive will manage the full sales cycle for GP clinics, including demos, onboarding, and expanding relationships, while collaborating across teams to enhance market strategies.

The Product Engineering Manager will lead the engineering workflows team, ensuring operational readiness, quality, and stability while driving the delivery of production-grade AI systems in a clinically sensitive environment.