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As a Customer Service Representative, you will field calls from consumers or existing customers regarding client services, record call information, and transfer callers to sales representatives. You will provide excellent customer service in a fast-paced environment.
The Customer Service Representative will assist clients by making and receiving calls, helping to qualify customers, and ensuring a positive customer experience. Candidates should possess strong communication skills and a professional attitude. Responsibilities include using scripts for conversations, recording customer information, and providing quality experiences across various client campaigns.