Leapsome Benefits Overview

Manage SMB SaaS customer relationships, renewals, retention, expansion, and adoption. Advise customers on HR best practices, track success KPIs and account health, improve scalable success processes, and identify at-risk accounts. Gather customer feedback and collaborate with Product and Engineering on roadmap improvements. Deliver strong customer experiences while communicating product value and ROI. The role requires fluent German and English and is based in Berlin with a hybrid schedule.

Lead and mentor a team of engineers, manage HRIS product delivery, collaborate cross-functionally, and drive sustainable engineering practices while contributing hands-on coding.

Own the creative strategy and production engine for paid social growth across Meta, LinkedIn, and YouTube. Develop positioning, messaging, concepts, copy, video, static, UGC, and creator partnerships; manage testing and iteration using performance data. Independently operate paid social campaigns, including targeting, budgets, bids, QA, forecasting, and ROI optimization. Collaborate with Performance Marketing, Growth, Product Marketing, and Design while occasionally supporting paid search.