Kustomer
Kustomer Offices
Hybrid Workplace
Employees engage in a combination of remote and on-site work.
Our teams work together closely at our office in Midtown Manhattan. The office is often used for intentional team onsite/offsites. Great news: dogs allowed!
Typical time on-site:
Not Specified
U.S. Office Locations
Global Office Locations
New York Office
Midtown Manhattan is where New York happens - between the lights of Times Square and the rails of Penn Station. A short walk to Broadway, Bryant Park, world-class dining and a commute that works from anywhere in the tri-state. We're surrounded by the kind of energy that only Manhattan delivers.
United Kingdom
Recently posted jobs
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
Lead product strategy and roadmap for Kustomer's core platform. Gather customer and internal feedback, define features, collaborate cross-functionally, and drive end-to-end product delivery with focus on AI-enabled capabilities and measurable customer impact.
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
Lead customer onboarding and configuration of the Kustomer platform, manage multiple implementations, integrate APIs and automations, train and advise customers, troubleshoot with Product/Engineering, document best practices, and ensure adoption and project success.
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
Own post-sale customer relationships: lead onboarding, drive product adoption and AI-driven automation, manage renewals and expansions, advocate customer needs cross-functionally, conduct business reviews, and travel to build high-impact relationships.
