Kustomer

HQ
New York, New York, USA
175 Total Employees
Year Founded: 2015

Benefits at Kustomer

Kustomer offers an array of benefits including competitive salaries, stock options, 100% healthcare coverage, 401K, commuter benefits, and a generous vacation policy.

Financial + Retirement

401(K)

Company equity

Performance bonus

Some of our Go-To-Market roles include a bonus program

Office Perks

Company-sponsored outings

Kustomer hosts a holiday company outing annually.

Company-sponsored happy hours

Home-office stipend for remote employees

Health Insurance + Wellness

Dental insurance

Disability insurance

Flexible Spending Account (FSA)

Health insurance

Life insurance

Vision insurance

Culture

Volunteer in local community

Pair programming

Remote work program

OKR operational model

Child Care + Parental Leave

Family medical leave

Generous parental leave

Professional Development

Job training & conferences

Kustomer offers employees professional development opportunities like the ability to attend job related conferences and seminars.

Promote from within

Lunch and learns

Brown Bag Lunches once a month, to learn more about the Women of Kustomer

Diversity

Mean gender pay gap below 10%

Diversity employee resource groups

Our Employee Resource Groups have goals in place and meet once a month. Employees are encouraged to attend meetings - our three ERGs are: Women of Kustomer, KustomBlack, and KustomerAllies.

Hiring practices that promote diversity

Vacation + Time Off

Paid volunteer time

Paid holidays

Paid sick days

Unlimited vacation policy

Search the 15 jobs at Kustomer

Recently posted jobs

4 Days Ago
New York, NY, USA
Remote
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
Kustomer is looking for a Full Stack Engineer to design, develop, and deploy robust and scalable web applications using Node.js, React, MongoDB, and AWS. The role involves collaborating with cross-functional teams, building efficient backend and frontend components, developing APIs, optimizing application performance, conducting testing, and deploying applications on AWS.
10 Days Ago
New York, NY, USA
Remote
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
The Director of Solutions Consulting leads the vision and execution of Kustomer’s solutions consulting practice, guiding technical aspects of the pre-sales cycle and collaborating with various teams to enhance customer interactions. This role involves strategic leadership, enabling effective demonstrations and presentations to prospects, and shaping the technical capabilities of the solutions consulting team to meet revenue targets.
11 Days Ago
New York, NY, USA
Remote
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
The Customer Success Manager at Kustomer is responsible for managing post-sale customer relationships, ensuring product adoption and customer satisfaction, conducting business reviews, and handling renewals. The role involves collaborating with the implementation team to oversee onboarding and coordinating with customers to understand their KPIs and goals, while also providing valuable feedback to the product organization.