Kustomer
Kustomer Benefits Overview
Kustomer offers competitive salaries, stock options, 100% healthcare coverage for employees AND their families, unlimited PTO, 401K, mobile and WiFi reimbursement and new hire equipment reimbursement.
Compensation + Benefits
Offers 401(K)
Offers life insurance
Offers disability insurance
Offers company equity
Provides home-office stipend for remote employees
Defined reimbursement or per diem policy for work-related expenses
Offers performance bonuses
Some of our Go-To-Market roles include a bonus program
Designated President's Club
Offers dental insurance
Offers health insurance
Offers vision insurance
Offers Health Savings Account (HSA)
Offers Flexible Spending Account (FSA)
Offers pet insurance
Offers mental health benefits
Provides family medical leave
Provides fertility benefits
Offers generous parental leave
Work-Life Balance + Wellbeing
Offers company-sponsored outings
Kustomer hosts a holiday company outing annually.
Offers Employee Resource Groups
Offers company-sponsored happy hours
Provides paid holidays
Utilizes an Unlimited PTO policy
Provides paid sick days
Career Growth + Development
Job training & conferences
Kustomer offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Managers hold regular development check-ins
Defines roles and sets expectations for success
Promote from within
Regularly scheduled promotion review cycles for employees
Company Culture
Utilizes an open door policy that encourages accessibility
Implements team-based strategic planning
Hosts in-person revenue kickoff meetings
Policies promote a low-ego, team-driven culture
Engineering team utilizes pair programming
Uses an OKR operational model to clearly define goals and priorities
Prioritizes real-world impact of work in decision-making processes
Mean gender pay gap is below 10%
Hiring practices promote diversity
Offers diversity-based Employee Resource Groups
Our Employee Resource Groups have goals in place and meet once a month. Employees are encouraged to attend meetings - our three ERGs are: Women of Kustomer, KustomBlack, and KustomerAllies.
Office is pet friendly
Provides a mobile phone discount
Provides free snacks and drinks
Offers a remote work program
Utilizes a hybrid work model
Quarterly engagement surveys to gauge employee satisfaction
Company or teams have recognition rituals for individual work
Kustomer has a structured quarterly recognition program to celebrate and reward exception individuals contributors and teams.
Established employee awards to honor work and contributions
Managers give public shoutouts and celebrate employee milestones
