Kellen Benefits Overview

Serve as primary client contact to plan and execute meetings, conferences, trade shows, and functions. Manage logistics, budgets, vendor contracts, site selection, registration, and onsite execution. Coordinate internal teams, track metrics, report performance, and implement best practices to ensure client satisfaction and continuous improvement.

Lead membership strategy and execution for association clients, driving growth, retention, engagement, dues management, marketing campaigns, website optimization, committee oversight, data reporting, and cross-department collaboration. Mentor membership team members, create case studies, represent clients onsite, and implement analytics-driven initiatives to reduce churn and increase acquisition.

The Meetings Operations Manager supports planning, sourcing, and execution of meetings, ensuring efficiency, managing logistics, and utilizing event technology like Cvent.