Benefits at ITHAKA

The Systems Administrator will manage and maintain Cisco firewalls, troubleshoot network issues, monitor LAN/WAN performance, and support network-related tasks. Responsibilities include firewall management, resolving performance issues, and providing after-hours support while documenting procedures.

ITHAKA is seeking a Lead Account Coordinator to support and expand participation in their products and services with government, non-profit, and corporate accounts in North America. Responsibilities include account support, engagement with clients, documentation, market expertise, and collaboration with team members. The role requires exceptional communication skills, creative problem-solving, and proficiency in various software tools.

Drive and support strategies to grow participation and brand awareness across JSTOR's products and services in multiple countries. Develop relationships with institutions in the academic, research, and government sectors. Meet revenue and participation goals, manage key collaborations, represent the organization through demos and conferences, and work on special projects with regional manager.