Jobs at Integral Ad Science

Own post-sales technical relationships for key clients, helping them optimize platform solutions, workflows, integrations, and AI-driven automation. Manage technical support SLAs, monitor client health and anomalies, deliver training, identify process improvements, and communicate feedback to Product and Engineering. Collaborate cross-functionally on escalations, feature roadmaps, account growth, and client retention while operating effectively in an evolving environment.

Develop and execute regional sales strategy and revenue plans; lead cross-functional initiatives, planning, and project management; analyze market, client, and performance data; manage KPI reporting and presentations; and translate complex analyses into recommendations for leadership. The role also supports quota setting, incentive processes, CRM data analysis, and process improvements using AI tools.

Serve as the primary technical contact for integrated clients, troubleshooting issues, resolving technical questions, and escalating complex cases. Provide client technology insights across Product, Engineering, Marketing, Legal, Pricing, and Support teams. Deliver dedicated technical support to premium customers while analyzing web traffic, ad-serving integrations, APIs, SDKs, and programmatic advertising systems.

Manage publisher client accounts, train customers on platform features, identify challenges, coordinate with sales, product, marketing, and technical teams, and drive revenue growth through optimization and adoption. Monitor performance data, deliver actionable insights, resolve complex problems, and build executive-level client relationships within the programmatic video and connected TV advertising ecosystem.

Serve as a technical expert and operational consultant for clients using an OTT header bidding platform. Troubleshoot product issues, investigate data with SQL, explain complex concepts, create technical documentation, and liaise between customers and product and engineering teams. The role requires client-facing technical experience, analytical problem-solving, Excel reporting skills, and preferably programmatic advertising and CTV ecosystem knowledge.

Manage a portfolio of publisher clients, train customers on platform features, solve complex challenges with internal teams, and drive account revenue growth. Monitor publisher performance data, identify issues and optimization opportunities, deliver actionable insights, and support platform adoption. The role requires deep programmatic video and ad technology expertise, strong communication skills, and experience working with executive clients and cross-functional stakeholders.

Manages publisher clients, serving as the primary point of contact while coordinating with sales, product, marketing, and technical teams. Drives publisher revenue growth through yield analysis, optimization, relationship management, campaign setup and trafficking, and performance monitoring. Identifies issues and recommends adoption and growth opportunities while delivering data-driven insights, reports, and presentations to executive-level clients.

Lead IAS’s global Connected TV product strategy across buy-side and sell-side initiatives, including Publica. Own the vision, roadmap, execution, commercial outcomes, partnerships, market analysis, and potential acquisitions. Manage and develop a team of 6–7 product managers while collaborating with engineering, sales, marketing, business development, M&A, clients, and industry partners. Drive innovation in CTV advertising, media quality, AI adoption, and revenue growth.

Manage and grow a portfolio of clients by driving retention, value realization, upselling, and cross-selling. Lead business reviews, monitor client health, mitigate risks, advocate for customer needs, and provide strategic recommendations. Develop agency and partner relationships, identify new business opportunities, deliver training, and share industry insights. The role requires strong client management, commercial judgment, analytical ability, organization, and knowledge of AdTech, SaaS, or MarTech.

Manage and grow a portfolio of advertising technology clients by driving retention, value realization, upselling, and cross-selling. Lead business reviews, monitor account health, mitigate risks, advocate for client needs, and provide strategic recommendations. Develop agency partnerships, identify new business opportunities, deliver training, and share industry insights. The role requires strong client relationship management, commercial acumen, analytical ability, organization, and knowledge of AdTech, SaaS, or MarTech ecosystems.

Serve as the primary technical contact for high-profile clients, troubleshooting integrations, analyzing web traffic, resolving issues, and escalating when needed. Provide consultative technical services, client insights, and cross-functional updates while partnering with Product, Engineering, Support, Legal, and other teams. The role requires expertise in JavaScript, SQL, HTML, APIs, SDKs, ad technology, social platforms, publisher ad servers, and programmatic advertising.

Manage strategic enterprise accounts by driving product activation, adoption, retention, renewals, upselling, and customer value realization. Build trusted relationships with executive stakeholders, lead business reviews and training, provide industry insights, coordinate with sales and technical teams, resolve escalations, forecast account metrics, and identify growth or risk opportunities. The role focuses on digital advertising technology, client ROI, and long-term account success.