Jobs at Inspiren

Lead multiple hardware and software product implementations end-to-end: develop project plans, drive delivery and training, manage customer stakeholder relationships, collaborate cross-functionally, optimize implementation processes using lean tools, and transition sites to clinical success managers while meeting timeline, budget, and KPI targets.

Lead and scale Inspiren's end-to-end product support and contact center operations for hardware and software products. Set strategy, build contact center infrastructure, implement monitoring/alerting and AI/automation, drive proactive issue detection, translate support insights into product improvements, and develop a high-performing team to support expansion into new markets and care settings.

Own and administer Salesforce and NetSuite while designing and deploying production-grade AI-driven automations and agent workflows. Ensure data governance, PHI/HIPAA compliance, release management, and quote-to-cash integrity. Partner cross-functionally to prioritize work, coach teams, document systems, and measure impact of automation on operations and revenue.

Lead backend engineering for cloud-native, event-driven data pipelines and customer integrations (especially EHRs). Evolve core data models and APIs, improve scalability and reliability, mentor engineers, define best practices, and drive end-to-end testing and AWS-based solutions.

Lead system-level product strategy for Inspiren's connected hardware ecosystem. Define requirements, trade-offs, and success criteria across hardware, embedded, and software through concept to mass production. Drive discovery of sensing technologies, partner with commercial and implementation teams, own end-to-end implementation and deployment experience, and use data and AI to inform product decisions that improve resident safety and business outcomes.

Lead and scale Inspiren's embedded firmware organization: define technical roadmap, architectures, standards, and AI-augmented workflows; oversee multi-modal sensing firmware (mmWave, optical, audio), multi-protocol communications, SoC strategy, OTA and secure/HIPAA-compliant systems; manage JDM partnerships and cross-functional alignment across R&D, NPI, and sustaining engineering.