Grata
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Benefits at Grata
Financial + Retirement
401(K)
Company equity
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Pet friendly
Free snacks and drinks
Some meals provided
Professional Development
Customized development tracks
Promote from within
Lunch and learns
Health Insurance + Wellness
Dental insurance
Health insurance
Vision insurance
Child Care + Parental Leave
Generous parental leave
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Diversity
Highly diverse management team
Mean gender pay gap below 10%
Hiring practices that promote diversity
Culture
Open door policy
Open office floor plan
Pair programming
Remote work program
Team based strategic planning
OKR operational model
Recently posted jobs
As a Customer Success Associate, you will manage post-sales relationships with customers, ensuring satisfaction and engagement. Responsibilities include onboarding new accounts, resolving issues, gathering customer feedback, and collaborating with internal teams to ensure high client health scores while driving adoption and satisfaction.
As a Full Stack Engineer at Grata, you will develop web applications using Typescript, React, and Python, working with APIs and event-driven architectures. You will be responsible for shipping well-designed, tested production code while prototyping and experimenting with new technologies to enhance the product for enterprise users.
As a Customer Success Manager, you will manage client accounts, ensuring high satisfaction and driving growth through onboarding, proactive communication, and risk identification. You will be responsible for maintaining relationships across various customer personas and achieving renewal and upsell goals, leveraging your experience in account management to deliver value and support clients effectively.
