Global Relay
Global Relay Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Offers disability insurance
Offers dental insurance
Offers vision insurance
Offers health insurance
Offers generous parental leave
Offers performance bonuses
Work-Life Balance + Wellbeing
Offers generous PTO
Provides bereavement leave
Provides paid sick days
Offers an Employee Assistance Program (EAP)
Company Culture
Offers a remote work program
Provides free snacks and drinks
Recently posted jobs
Information Technology
Lead and grow a Customer Success team focused on enterprise and mid-market SaaS customers. Drive adoption, retention, expansion, and commercial strategy; manage escalations, KPIs, complex renewals/negotiations, and cross-functional initiatives to improve service and product outcomes.
Information Technology
Lead and optimize the pre-sales program portfolio, aligning Sales, Pre-Sales, Product, and Engineering. Manage governance, capacity planning, resource allocation, KPIs, and cross-functional execution to improve forecasting, conversion rates, and win rates for enterprise SaaS deals. Support complex opportunities and provide executive visibility and process standardization.
Information Technology
Manage high-growth accounts as a strategic advisor, focusing on retention and expansion, while engaging C-suite stakeholders and leading cross-functional teams.
