All Teams

GitLab Sales & Customer Suceess

An inside look at the team selling the leading AI-powered DevSecOps platform. Our sales teams act as trusted advisors, guiding customers to reimagine their software delivery and shape the future of secure development.

At a glance

solving today's toughest challenges, together

Our Customer Success team stands at the intersection of innovation and impact, helping organizations tackle the complex challenges that define modern software development. From accelerating delivery timelines and strengthening security postures to breaking down silos and enabling AI-powered workflows, we partner with customers to turn obstacles into opportunities. We're not just supporting a platform, we're architecting solutions that help teams ship faster, work smarter, and build with confidence.

what makes our culture unique

Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

our mission + vision

Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development.

Inside Our Work


Working with Customers as Collaborators

If we’re at a booth, for example, at a convention. I often have customers run up to us and say, “We love GitLab.” From a sales perspective, it’s really nice to have developers and security folks who love us.

profile

Michael Balzar

Senior Solutions Architect

"What I really think differentiates GitLab from other companies that I’ve worked for in the tech space is how we align with customers. They’re not just getting a sales pitch, they’re getting a partner."


Inside a Remote-First Team

"It doesn’t feel like a remote company. It really feels like a global team."

profile

Rachel Richburg

Senior Account Executive, Major Accounts


What It's Like on the Sales Team

GitLab is shaping the future of DevSecOps. We provide a unified all-in-one platform that is also best in breed, which is a key reason customers love our product. You’ll be selling a mission critical infrastructure that customers genuinely need. You’ll work with a global team that operates as one unit. And every customer that you work with will be shaping the future of an entire industry.

profile

Ian Steward

Chief Revenue Officer

"If you want to sell something you believe in, work with brilliant people around the globe, and help shape the future of software, come join us at GitLab."


A Day in the Life on Our Team

"At most companies, it takes a long time to win over developers. But at GitLab, they're often the ones championing us from day one, and that changes everything."

profile

Devi Hartuti

Commercial Account Executive

"I collaborate daily with my colleagues around the world. It is fast, supportive, and truly collaborative."

Recently posted jobs

8 Hours AgoSaved
Easy Apply
Remote
United States
Easy Apply
Cloud • Security • Software • Cybersecurity • Automation
The New Business Account Executive will drive new business growth in India through prospecting, managing sales cycles, and establishing relationships with C-level executives to generate new Net ARR.
12 Hours AgoSaved
Easy Apply
Remote
US
Easy Apply
Cloud • Security • Software • Cybersecurity • Automation
Lead a team focused on customer retention and revenue growth by coaching, implementing renewal processes, and collaborating with cross-functional teams to ensure successful renewals.
20 Hours AgoSaved
Easy Apply
Remote
Sweden
Easy Apply
Cloud • Security • Software • Cybersecurity • Automation
The Strategic Account Executive will lead account management and sales activities, support large strategic accounts, and ensure successful product adoption.