FRONTSTEPS
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The Business Analyst Suite Manager will shape FRONTSTEPS’ software platform by analyzing data to create user stories and acceptance criteria. This role involves collaborating with cross-functional teams, managing product backlogs, and ensuring user-centered designs that drive continuous improvements.
The Software Support Specialist will provide ongoing technical support to customers using the FRONTSTEPS platform, assist new customers with onboarding, resolve technical issues via phone, email, and chat, and document customer interactions. Responsibilities include escalating urgent issues, training team members, analyzing problems, and maintaining knowledge of industry trends.
The CFO will oversee financial operations, drive strategic financial decision-making, manage risk, and lead the finance team to create value for the company. Responsibilities include financial strategy, operations management, analysis and reporting, capital management, compliance, and stakeholder relations.