Freshpaint Benefits Overview

Leads and develops seven Account Executives selling privacy-focused healthcare technology to provider organizations. Owns team revenue targets, pipeline generation, forecast accuracy, deal strategy, negotiations, win rates, sales methodology adoption, and talent development. The role is a hands-on player-coach position requiring direct involvement in strategic deals, executive engagement, complex B2B sales, and repeatable go-to-market strategies.

Own customer technical issues from initial report through resolution. Troubleshoot complex frontend and backend problems by investigating code, system architecture, databases, and production behavior using Go, TypeScript, and SQL. Collaborate with Engineering, Product, Customer Success, and Account teams; support onboarding and ongoing usage; communicate clearly with technical and non-technical audiences; maintain documentation; and surface customer insights for product improvements.

Own technical implementations for a portfolio of healthcare customers, translating requirements into implementation plans, guiding setup and validation, documenting progress, and driving onboarding, adoption, and expansion. Act as a trusted technical advisor on healthcare data privacy, communicate with diverse stakeholders, advocate for customer needs internally, and improve scalable implementation processes. The role includes occasional customer and industry event travel.