Freenome Benefits Overview

Serve as a remote customer support representative for healthcare providers, patients, and staff. Triage inbound phone/chat/email/portal messages, provide ordering and account support, troubleshoot portal/login issues, supply product information, and handle sensitive patient data accurately within compliance standards.

The Senior Software Engineer II at Freenome will design and develop reliable backend services, mentor junior engineers, and collaborate with cross-disciplinary teams in a remote setting.

Design, build, and deploy scalable distributed deep learning pipelines and infrastructure. Optimize hardware utilization, profile and benchmark training, manage large datasets, and enable reproducible ML workflows in cloud environments. Collaborate with ML scientists and engineers to align pipelines with research goals and drive performance, reliability, and operational best practices for large-scale model development.