Focal Systems Benefits Overview

Coordinate the UK supply chain for camera hardware, managing inbound shipments, inventory accuracy, warehouse operations, outbound deliveries, returns, and repairs. Track stock against deployment schedules, coordinate couriers, suppliers, field teams, warehouse and repair technicians, maintain records and KPIs, support customs paperwork, improve warehouse processes, update SOPs, and promote safe working practices.

Leads UK field operations for large-scale retail shelf-camera deployments. Responsibilities include building and developing field teams, managing installation and maintenance performance, owning deployment plans, budgets, KPIs, logistics, SLAs, customer escalations, third-party service partners, process improvement, and health and safety. The role partners with executive leadership, Product, Engineering, Supply Chain, and Customer Success while maintaining strong retail partner relationships.

Own the analytics function end to end, including Snowflake, dbt, and BI architecture. Lead and develop analysts and analytics engineers, establish data modeling, testing, governance, security, and access standards, and evaluate BI tooling. Partner with cross-functional teams to define metrics, deliver self-service and executive reporting, and translate complex operational data into actionable business decisions. This is a hands-on leadership role requiring deep SQL expertise and strong communication.