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The Senior Auditor will lead audits ensuring compliance with federal regulations and internal policies, perform risk assessments, coordinate audit programs, mentor junior staff, and interface with both internal and external auditors. Responsibilities also include creating risk control matrices, documenting audit procedures, and identifying regulatory risks and mitigation strategies.
The Staff Auditor will assist in conducting risk-based audits to ensure compliance with regulations and internal policies. Responsibilities include completing audit engagements, creating risk control matrices, documenting work performed, collaborating with other auditors, and providing consultative support.
The Card Disputes Representative handles the daily operations of card dispute claims by responding to customer inquiries, evaluating disputes, and ensuring compliance with Visa's core rules and banking regulations. The role requires good customer service and communication skills, working efficiently in a fast-paced environment.