Jobs at The Farmer's Dog

Lead owned-channel architecture and execution across email, SMS, push, direct mail, and referral to convert leads to first-time customers. Own CDP event schema, segmentation, HTML/Jinja templates, experimentation framework, platform/vendor management, attribution and reporting. Manage and develop a team, partner with Data Science and Engineering, and run pilots and migrations to optimize blended CAC and channel incrementality.

Lead and evolve The Farmer's Dog visual identity across campaigns, packaging, social, and physical experiences. Manage and mentor a design team, set art direction for video and advertising assets, collaborate cross-functionally with Creative, Brand Operations, and Product Design, and ensure cohesive, high-quality brand execution across all customer touchpoints.

Lead architecture and technical strategy across services, guide migrations, define AI strategy and responsible use, align engineering with product and business goals, mentor senior engineers, and drive scalable, resilient data and integration boundaries to improve customer experiences across digital and physical products.

Manage end-to-end bi-weekly and semi-monthly payroll using Workday Payroll and OSV; ensure compliance with federal, state, and local regulations; resolve employee payroll inquiries; perform audits and reconciliations; support system configuration and troubleshooting; analyze payroll data and recommend process improvements and automation opportunities to increase accuracy and efficiency.

Lead go-to-market program management for commercialization projects: own timelines, status tracking, risk identification, cross-functional accountability, run decision-driving working sessions, inform leadership, sequence priorities with Commercial, and manage the Stage Gate process through launch.

The Engineering Manager leads a team of engineers, ensuring project delivery, supporting career growth, and fostering collaboration with product teams. Responsibilities include hiring, coaching, and enhancing team processes, while aligning engineering efforts with company goals and customer impact.

Lead the design and maintenance of complex systems, improve team execution, collaborate with stakeholders, and mentor team members while working with a range of technologies.

The Senior Software Engineer will lead the development of customer care tools, enhance internal systems, and collaborate across teams to solve customer service challenges using AI and full-stack engineering.

Lead pet food product development from concept to commercialization. Design and run bench experiments using DOE, manage pilot plant activities, prepare samples, analyze trial and shelf-life data, own documentation and specifications, mentor a direct report, coordinate cross-functional and academic partnerships, and travel up to 40% to support plant trials and evaluations.

Lead creative project management for new product launches, translating requirements into briefs and timelines, aligning cross-functional teams, managing resources, vendor relationships, and optimizing Brand project workflows and asset organization.

Lead and unify organic (SEO) and paid (SEM/PPC) search strategies to drive acquisition and LTV-positive growth. Build and mentor search teams, manage budgets, run test-and-learn experiments, track performance, defend brand narratives, and adapt to AI-driven search and algorithm changes.

Veterinary Student Ambassadors mentor peers, advocate for The Farmer's Dog products, participate in campus events related to nutrition, and provide feedback to enhance veterinary education.

Lead execution of performance enablement and talent programs, iterating on Windmill rollout, designing bi-annual reviews, building manager coaching and upskilling, managing promotions/talent planning projects, tracking program budgets, and partnering with stakeholders to drive continuous feedback and employee development.

Own day-to-day maintenance and enhancements of the Workday HRIS, including configuration, testing, data validation, compliance (SOX), and advanced reporting. Partner cross-functionally to gather and implement system requirements, create process documentation and training, troubleshoot issues, and identify automation and efficiency improvements to support HR operations.

The Senior Product Manager 2 will lead the logged-out user experience efforts, driving customer acquisition strategies, collaborating across teams, and leveraging data for decision-making, all while ensuring clarity and progress throughout initiatives.

Lead design, build, and operate core systems for subscriptions, pricing, billing, and order generation. Decompose ambiguous problems, own end-to-end data models and production SLAs, mentor engineers, partner cross-functionally, and use TypeScript/GraphQL/Temporal/Postgres/AWS to ship reliable, scalable features.

Lead workforce planning and operational optimization, focusing on capacity planning, workforce management, and process improvements within Customer Care. Collaborate with stakeholders for efficiency and leverage AI technology.

Lead incubation and delivery of new platform capabilities: research markets, define build/buy/partner strategies, model economics, design customer experiences, and drive cross-functional execution of CEO-level strategic initiatives to grow platform offerings.

Lead full-cycle recruiting for various positions in a fast-paced environment, focusing on sourcing and attracting technical talent while providing an exceptional candidate experience.

The Compensation Lead will manage compensation functions, analyze issues, refine programs, and partner with leaders to ensure equitable pay and compliance.