The Farmer's Dog
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As a Software Engineer at The Farmer’s Dog, you'll enhance their e-commerce platform with efficient, well-tested code using CI/CD practices. You'll collaborate with a talented team to upgrade application architecture for scalability while employing industry best practices like A/B testing and canary rollouts, impacting a rapidly growing company.
The Senior Software Engineer will enhance and expand a subscription-based e-commerce platform by delivering high-quality code quickly using CI/CD pipelines. Collaborating with peers, the role involves architecture decisions to manage growth and ensuring effective systems that prioritize customer needs.
The Engineering Manager will lead a team in developing a subscription e-commerce platform, focusing on coaching, performance management, and process refinement while collaborating with Product Managers and Engineers to drive product improvement and overcome challenges.
As a Senior Software Engineer on the platform team, you will enhance the software infrastructure and tools to support product engineers. You will drive the adoption of modern DevOps practices, ensuring seamless software delivery. Collaboration with software engineers and operational coaching will be key to your success in helping teams deliver effectively and efficiently.
As a Senior Software Engineer at The Farmer's Dog, you'll enhance our e-commerce platform while collaborating with a skilled team. Responsibilities include coding, reviewing architecture, and implementing industry best practices for rapid feature releases. This role emphasizes learning, collaboration, and making impactful architectural decisions to support the company's growth.
As a Senior Software Engineer at The Farmer’s Dog, you will collaborate with finance to automate processes, deliver well-tested code rapidly, and involve yourself in architecture decisions. The role requires collaboration within a small, dynamic team to handle growth challenges and improve customer experiences.
The Engineering Manager will lead a team building a subscription e-commerce platform, providing development, coaching, and mentorship. They will manage performance and facilitate collaboration with Product Managers and Engineers to improve processes and remove obstacles to success.
The Senior Compensation Analyst will manage compensation review processes, analyze market data, collaborate with Total Rewards, and support Talent Acquisition in hiring. Essential duties include preparing compensation workbooks, conducting benchmarking, ensuring compliance, and building relationships within the business.
The Group Lead, Customer Experience at The Farmer’s Dog will lead a team of 10-15 associates, ensuring outstanding customer service, coaching for performance improvement, and resolving customer issues. They will also engage in administration and data analysis projects while promoting a positive team culture.
As a Customer Experience Associate, you will deliver exceptional service via phone, email, and text, resolving customer issues with empathy and accuracy. Your role includes documenting interactions, complying with company policies, and balancing multiple priorities while maintaining a positive customer relationship.
The Accounts Payable Specialist is responsible for processing vendor invoices, ensuring timely payments, collaborating with departments for approvals, assisting with audits, and maintaining accurate financial records. You will also help implement the Business Spend Management platform and support month-end close activities.
The Real-Time Analyst will manage the scheduling of agents, analyze real-time data to ensure optimal staffing levels, and provide performance reports to key stakeholders. This role entails monitoring daily attendance, coding exceptions, supporting users, and conducting audits to ensure data accuracy.
The Customer Experience Risk Mitigation Specialist at The Farmer’s Dog will manage and mitigate risks involving fraud and customer issues like negative reviews and reimbursements. This role requires proactive communication through various channels, using tools to monitor for potential fraud. Collaboration with other departments is key to ensuring customer satisfaction and trust is maintained throughout the service.
The PR Manager will implement a strategy to enhance The Farmer's Dog's reputation through media engagements and storytelling. Responsibilities include overseeing press materials, implementing crisis communication plans, managing media relationships, measuring PR effectiveness, and representing the company at events, collaborating closely with various internal teams.
The People Analytics Analyst will enhance data-informed decision-making regarding workforce and business strategies, focusing on analytical reporting and the use of an HRIS system to improve People Analytics processes and communications within the organization.
As a Senior Growth Product Manager at The Farmer's Dog, you will develop and implement comprehensive growth strategies for new products, oversee their launch, craft product positioning, and define success metrics. You will work across digital and physical channels to enhance adoption and retention, prioritizing customer trust and excellent experience.
The Group Lead is responsible for leading and developing a team of 10-15 customer service associates. This role involves coaching associates, resolving customer issues, and collaborating with teams for operational efficiency. The Group Lead acts as a servant leader, ensuring that associates are empowered to provide outstanding customer experiences while managing administrative tasks and projects as assigned.
As the Director of Paid Social, you will innovate and scale paid social media strategies to drive growth for The Farmer’s Dog. You will leverage storytelling, data, and targeted strategies to connect with audiences and enhance brand presence across multiple channels. Your role involves collaboration across departments to achieve holistic solutions and meaningful impact in a rapidly changing industry.
As the Manager of Analytics, you will lead efforts to synthesize various data sources, enhance veterinary outreach experiences, and collaborate with cross-functional teams to develop effective experiment design and insight generation processes.
As an FP&A Analyst, you will partner with stakeholders in Growth Marketing to provide financial insights, drive decision-making on marketing strategies, and ensure financial health through data analysis and business partnership.