Benefits at eVisit

The Product Designer will design user-centric digital products for healthcare, manage projects from conception to launch, collaborate with cross-functional teams, and iterate on designs based on feedback. Responsibilities include creating high-fidelity designs for web and mobile applications and maintaining a user-centric approach throughout the development process.

As a Technical Support Analyst, you will help healthcare organizations and their patients address technology challenges related to telemedicine. Your role includes monitoring video connectivity, resolving technical issues, managing customer relationships, and providing coaching on the eVisit platform. Additionally, you will collaborate with departments to enhance product reliability and report metrics for performance improvement.

The Customer Success Manager will oversee the customer lifecycle, serving as a primary contact to ensure customer satisfaction and product adoption. Responsibilities include creating success plans, managing customer journeys, driving engagement and product usage, and forecasting renewals while focusing on continuous improvement and client relationships.