ELYON International Benefits Overview

Coordinates end-to-end technology integrations for insurance enrollment projects, serving as the primary contact among clients, technology partners, Salesforce teams, compliance, QA, and actuarial departments. Responsibilities include validating implementation feasibility, managing project documentation and deadlines, preparing product specifications and implementation packages, configuring SFTP file routines, coordinating testing and approvals, resolving quality issues, maintaining Salesforce records, supporting internal teams, and improving integration processes and customer experience.

Oversee public safety program operations, administrative workflows, compliance activities, training program approvals and renewals, contractor staff, workload assignments, quality reviews, stakeholder communication, status reporting, risk identification, and process improvements. The role ensures accurate, timely deliverables and adherence to established regulatory procedures.

Conducts Army real-property evaluations, GIS and workflow analyses, data reconciliation, and process-improvement assessments. Develops SOPs, manuals, reports, briefings, training plans, and data-driven recommendations. Analyzes HQIIS and related relational-database information, including object models, data models, and metadata repositories. Coordinates with GIS, real-property, business-intelligence, quality, training, and project-management personnel while supporting audits, inventories, data-quality initiatives, and installation engagements.