EDF Energy Benefits Overview

Welcomes and guides visitors at Hartlepool Power Station, delivering tours, presentations, and educational activities about nuclear energy, safety, and EDF’s community contribution. The role involves hosting school and business groups, representing the station at external events, ensuring visitor wellbeing, and supporting community engagement. Flexibility is required for occasional evening, weekend, holiday, and additional hours. Applicants must communicate confidently, work independently and collaboratively, use Microsoft Office, and meet security vetting requirements.

Manage and prioritize incidents, requests, and service issues for a critical enterprise learning platform. Investigate recurring problems, identify root causes, analyze support trends, and collaborate with suppliers, technology partners, stakeholders, and product teams to resolve issues. The role also supports process improvement, automation, governance, compliance, service quality, operational performance, and user experience improvements in a regulated environment.

Manage incidents, requests, and service issues for a critical enterprise learning platform. Investigate recurring problems, identify root causes, analyze support trends, coordinate with suppliers and stakeholders, and improve processes, automation, service quality, governance, compliance, and user experience in a regulated environment.