ECRS (ECR Software Corporation)

HQ
Boone
179 Total Employees
Year Founded: 1989
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ECRS (ECR Software Corporation) Benefits Overview

Compensation + BenefitsWork-Life Balance + WellbeingCareer Growth + DevelopmentCompany Culture

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers occupational accident insurance

Offers disability insurance

Offers charitable contribution matching

Offers accidental death & dismemberment insurance

Provides family medical leave

Offers generous parental leave

Offers health insurance

Offers Health Savings Account (HSA)

Offers performance bonuses

Offers employee discounts

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers generous PTO

Provides paid holidays

Offers sabbatical leave

Provides military leave

Offers paid volunteer time

Provides paid sick days

Provides bereavement leave

Offers unpaid extended leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Provides tuition assistance

Offers apprenticeship programs

Company Culture

Utilizes a flexible work schedule

Offers a remote work program

Office is pet friendly

Provides a mobile phone discount

Recently posted jobs

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ECRS (ECR Software Corporation)

Technical Support Analyst

4 Hours AgoSaved
In-Office
Boone, NC, USA
Retail
Provides remote technical support to ECRS customers by troubleshooting software and hardware issues, managing support tickets, identifying bugs and trends, installing hardware, coordinating on-site support, documenting resolutions, and completing replacement orders. The role requires strong customer service, root-cause analysis, PC repair knowledge, communication skills, and quarterly on-call availability.
ECRS (ECR Software Corporation) Logo
ECRS (ECR Software Corporation)

Project Manager

4 Hours AgoSaved
In-Office
Boone, NC, USA
Retail
Manages customer implementations and Point-of-Sale rollouts from contract handoff through project closure. Coordinates Sales, Deployment, Support, Services, Development, Marketing, inventory, customers, and onsite or remote resources. Responsibilities include creating project plans, tracking issues and deadlines, coordinating equipment staging, managing phased multi-store installations, supporting product enhancement estimates, scheduling resources, facilitating customer meetings, and conducting post-implementation reviews.
Retail
Manages configuration, onboarding, troubleshooting, escalation support, and technical integrations for ECRS loyalty and promotions products. Supports customer records, segmentation, APIs, digital coupon platforms, reporting, documentation, beta testing, and after-hours incident triage. Serves as a subject-matter expert for customers, sales engagements, webinars, and product initiatives while maintaining SLAs and security practices.
see all jobs at ECRS (ECR Software Corporation)