Constant Contact

HQ
Waltham
Total Offices: 5
1,014 Total Employees
344 Product + Tech Employees
Year Founded: 1995
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Constant Contact Benefits Overview

Compensation + BenefitsCompany CultureWork-Life Balance + WellbeingCareer Growth + Development

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers accidental death & dismemberment insurance

Offers disability insurance

Offers supplemental life insurance

Provides adoption assistance

Offers generous parental leave

Provides family medical leave

Offers company equity

Offers employee discounts

Offers performance bonuses

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers dependent care

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Company Culture

Provides commuter benefits

Provides a mobile phone discount

Provides free snacks and drinks

Offers legal assistance

Utilizes a flexible work schedule

Offers a remote work program

Offers diversity-based Employee Resource Groups

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers gym membership

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid holidays

Provides bereavement leave

Offers unpaid extended leave

Offers paid volunteer time

Provides paid sick days

Provides military leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Provides tuition assistance

Recently posted jobs

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Constant Contact

Manager of Product & Data Analytics

9 Hours AgoSaved
Hybrid
Waltham, MA, USA
AdTech • Artificial Intelligence • Events • Marketing Tech • Software • Conversational AI • Automation
Lead and mentor a product analytics team that diagnoses product performance, evaluates launches, defines trusted KPIs, and drives strategic decisions. Oversee rigorous experimentation, causal inference, cohort analysis, metric governance, and telemetry standards. Partner with Product, Engineering, Marketing, Growth, Design, and Finance leaders to translate analysis into recommendations. Promote AI-native workflows using tools such as Claude Code while ensuring analytical quality, code validation, and clear executive communication.
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Constant Contact

Director, Customer Support

2 Days AgoSaved
In-Office or Remote
2 Locations
AdTech • Artificial Intelligence • Events • Marketing Tech • Software • Conversational AI • Automation
Leads global Tier 2 and Tier 3 technical customer support across multi-channel, onshore, nearshore, and offshore environments. Partners with Engineering and Product to manage escalations, improve product quality, and reduce resolution times. Oversees performance metrics, staffing forecasts, SLAs, vendor relationships, talent development, and executive-level customer issues while driving customer retention and operational efficiency.
AdTech • Artificial Intelligence • Events • Marketing Tech • Software • Conversational AI • Automation
Build and optimize in-product customer experiences using Pendo, JavaScript, HTML, and CSS. Manage onboarding, feature adoption, retention messaging, guide governance, segmentation, analytics, A/B testing, documentation, and integrations with customer success platforms and CRMs. Partner with Product, UX, Support, Marketing, Sales, data, and technical teams to translate business goals into effective digital customer journeys.
see all jobs at Constant Contact