Connect America
Connect America Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Offers occupational accident insurance
Offers disability insurance
Offers supplemental life insurance
Offers accidental death & dismemberment insurance
Offers dental insurance
Offers vision insurance
Offers health insurance
Offers Health Savings Account (HSA)
Provides family medical leave
Offers performance bonuses
Offers employee discounts
Career Growth + Development
Provides customized development tracks
Job training & conferences
Work-Life Balance + Wellbeing
Offers generous PTO
Provides bereavement leave
Provides paid holidays
Company Culture
Offers a remote work program
Recently posted jobs
Artificial Intelligence • Healthtech
Handle inbound and outbound customer retention calls, prevent cancellations, resolve billing and service concerns, apply eligible retention offers, troubleshoot devices, document interactions, and meet save-rate, quality, productivity, and compliance targets. Representatives navigate CRM and case management systems, manage escalations, complete follow-ups, and provide professional, empathetic customer service while maintaining accurate records and collaborating with the team.
Artificial Intelligence • Healthtech
Handle inbound and outbound customer calls, assess needs, recommend products and services, explain pricing and benefits, overcome objections, enter accurate customer data into CRM systems, follow up with prospects, and meet sales and quality goals in a remote, metrics-driven call center.
