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As a Senior Business Recruiter at Clay, you'll lead full-cycle recruiting for nontechnical roles, ensuring a delightful candidate experience, sourcing talent, and collaborating with leadership on recruiting strategies. The role prioritizes quality of hire and effective interview processes to support the company’s growth.
As the first CX Operations hire at Clay, you will design and implement systems to enhance customer experience, create metrics to measure success, and develop strategies to drive revenue growth for the company. Your goal is to ensure that all customers receive exceptional service while maximizing support efficiency.
As a Senior Product Designer at Clay, you will design and ship core features, collaborate with the team, take ownership of projects, conduct user interviews, analyze feedback, and prototype intuitive interfaces to enhance the user experience.