Castor Offices

Own end-to-end delivery of clinical study builds, consult with clients on CDMS/eCOA/eConsent and decentralized workflows, remove technical bottlenecks, manage scope and timelines, and guide stakeholders through user acceptance testing as the subject matter expert.

Responsible for managing QA and release processes for core and client-specific software deployments in compliance with regulatory standards. Leads the QA team and ensures production readiness.

As Manager of Customer Support, you'll lead a global team, ensure exceptional service, implement AI solutions, and collaborate with other departments.