CastleBranch
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Benefits at CastleBranch
Financial + Retirement
401(K)
Office Perks
Company-sponsored outings
Fitness stipend
Free snacks and drinks
Health Insurance + Wellness
Dental insurance
Disability insurance
Flexible Spending Account (FSA)
Health insurance
Life insurance
Vision insurance
Mental health benefits
Child Care + Parental Leave
Family medical leave
Culture
Flexible work schedule
Professional Development
Job training & conferences
Tuition reimbursement
Vacation + Time Off
Paid volunteer time
Paid holidays
Paid sick days
Recently posted jobs
The Customer Experience Specialist at CastleBranch is responsible for providing premier customer service by resolving inquiries efficiently and thoroughly. They communicate with clients to educate and maximize user experience, focusing on customer satisfaction. The role involves assisting with software systems, compliance services, and general inquiries. The specialist also provides recommendations to enhance client experience and maintains accurate customer interactions in systems.
