Castle Trust Bank Benefits Overview

Business Development Manager responsible for prospecting and winning new retailer partnerships within consumer finance. The role manages the full business development cycle, including outbound campaigns, relationship building, commercial negotiation, presentations, onboarding handovers, KPI reporting, and loan origination targets. Candidates must have successful sales experience in regulated financial services, strong cold-prospecting and negotiation skills, and confidence engaging senior stakeholders. The role is home-based with infrequent UK travel and is offered on a 3–6 month fixed-term contract.

Leads first-line quality assurance and operational risk frameworks across a financial services business. Manages QA and operational risk analysts, oversees reviews, incident reporting, root cause analysis, remediation, thematic analysis, governance reporting, and control improvements. Partners with Operations, Risk, Compliance, and senior stakeholders to strengthen operational resilience, regulatory compliance, customer outcomes, and risk culture.

Leads a national, field-based Account Management team serving retail finance partners. Responsibilities include coaching and developing staff, managing account performance, leading senior-level negotiations and business reviews, overseeing contracts and commercial risk, and translating market insights into business recommendations. The role requires strong financial services knowledge, relationship management, regulatory awareness, and collaboration across product, credit risk, training, and business change functions. Travel across the UK, including London and Basingstoke offices, is required.