BRUNT Workwear Benefits Overview

Serve as the first point of contact at the Wilmington HQ, greeting visitors, managing front desk operations, triaging messages, and supporting meetings, events, mail, and general administrative tasks. Assist Office Manager, Executive Assistants, and HR with projects, maintain lobby safety and lost-and-found, and support office programs like Friday lunch.

The Senior Director of Customer Support Operations will lead customer service initiatives, manage operational excellence, and drive CX strategy, ensuring customer satisfaction as the company scales.

Owner of FP&A tasks including budgeting, forecasting, variance analysis, and financial modeling. Maintain financial data integrity (NetSuite), build dashboards, track store-level P&Ls, support investor/board materials, and collaborate cross-functionally to inform business decisions.