Branch International Benefits Overview

Leads complex fraud investigations, identifies control gaps and emerging trends, manages regulatory fraud reporting, analyzes incident data, and develops dashboards and management insights. The role collaborates cross-functionally to improve fraud controls, supports process initiatives, reviews investigation quality, mentors Associates, and maintains accurate investigation and reporting records.

Build and evolve a reliable, scalable data platform supporting analytics, credit models, experimentation, and operational reporting. Responsibilities include creating batch and near-real-time ingestion frameworks, data modeling and semantic layers, governance and security controls, lineage, PII handling, observability, and platform roadmaps. The role also involves scaling backend services, partnering with Product and Data Science teams, and supporting large distributed datasets using modern orchestration, warehouse, and programming technologies.

The Customer Success Associate will provide customer service, evaluate loan applications for fraud, manage payments, and escalate customer feedback.