Blue Cross & Blue Shield of Mississippi

HQ
Flowood
Total Offices: 2
350 Total Employees

Blue Cross & Blue Shield of Mississippi Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers occupational accident insurance

Offers disability insurance

Offers supplemental life insurance

Offers accidental death & dismemberment insurance

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers Flexible Spending Account (FSA)

Offers vision insurance

Provides family medical leave

Offers performance bonuses

Work-Life Balance + Wellbeing

Offers generous PTO

Provides paid sick days

Provides military leave

Provides paid holidays

Provides bereavement leave

Offers unpaid extended leave

Offers an Employee Assistance Program (EAP)

Offers gym membership

Company Culture

Provides a mobile phone discount

Offers travel concierge services

4 Days AgoSaved
In-Office
Flowood, MS, USA
Insurance • Software
Serves as the primary account representative for assigned insured groups, supporting Group Leaders, agents, and members throughout their insurance journey. Responsibilities include relationship management, welcome and enrollment meetings, benefit education, inquiry research and resolution, account administration, escalation, and reporting. The role requires strong communication, empathy, presentation skills, Microsoft Office proficiency, and occasional travel.
Insurance • Software
Processes and adjusts member claims and benefit plan updates in NAS and FEP Direct. Reviews provider and member communications, responds to customer service inquiries, interprets contract benefits, identifies issues, recommends solutions, and maintains accurate claim-processing inventories while meeting timeliness and performance benchmarks.
Insurance • Software
Reviews medical records, claims, analytical findings, complaints, referrals, and appeals for inappropriate care, utilization, billing, and potential fraud, waste, and abuse. Applies clinical guidelines, provider contracts, benefit plans, medical policies, and coding standards. Consults with medical and legal teams, recommends corrective interventions, and prepares objective, evidence-based audit reports and conclusions.