Bland (bland.com) Benefits Overview

Own the end-to-end post-sales customer journey, driving rapid deployments, measurable KPIs, ROI, adoption, and expansion. Partner with engineering to troubleshoot production issues, provide technical guidance, manage escalations, communicate with executive and technical stakeholders, and build repeatable onboarding and success processes. The role requires strong customer advocacy, technical integration knowledge, incident management skills, and the ability to operate with high ownership in a fast-paced AI startup.

Own and grow Bland AI’s technology service distributor channel by managing distributor relationships, recruiting and enabling advisors, generating partner-sourced pipeline, and coordinating co-sell opportunities through closure. The role includes channel business planning, advisor certification, joint marketing, events, deal registration, forecasting, CRM management, quarterly business reviews, and field feedback. Regular travel is required for distributor meetings, conferences, roadshows, advisor visits, and customer opportunities.

Own the product’s interaction model, visual direction, and production design system for an AI voice-agent dashboard. Design major product surfaces, define components and motion, contribute to product decisions, and implement frontend polish through code. The role focuses on complex, data-heavy B2B SaaS workflows used to build, test, evaluate, and operate LLM voice agents, with close collaboration across design, product, and engineering.