Bland (bland.com) Benefits Overview

Own the technical post-sale partner journey for a portfolio: onboard, drive go-lives, ensure adoption and ROI, troubleshoot escalations, run MBRs/QBRs, enable partners, identify expansion and support renewals.

The role involves developing multimodal LLMs for conversational AI, focusing on real-time interaction combining speech, text, and tools. Responsibilities include taking ideas from research to production.

As a Senior Infrastructure Engineer, you will design scalable architecture, build ML infrastructure, integrate telephony, ensure reliability, and implement security for AI-powered phone systems.