Bennie Benefits Overview

Own day-to-day relationships and service strategy for enterprise benefits customers, driving satisfaction, retention, renewals, escalations, onboarding, open enrollment, and strategic initiatives. Partner with consultants, carriers, TPAs, PBMs, vendors, and internal teams to deliver consulting materials, resolve operational issues, manage implementations, and identify improvement opportunities. Support complex benefits programs while advising senior HR and benefits leaders on industry trends, compliance, and platform capabilities.

Own strategy and retention for enterprise employee benefits clients with 500+ lives. Advise C-suite and HR leaders on complex plan designs, self-funded and insured architectures, financial modeling, carrier negotiations, PBM optimization, compliance, and multi-year benefits strategies. Lead internal service teams, onboarding, executive reviews, and analytics-driven recommendations while providing feedback to product and technology teams.

Supports enterprise benefits consultants with claims analysis, cost modeling, stop-loss reporting, RFP comparisons, renewal analysis, customer deliverables, onboarding, compliance reporting, and data audits. Partners with Data Operations, Product, Engineering, Operations, carriers, vendors, and industry partners to improve scalable customer service. Requires employee benefits or healthcare analytics experience, advanced Excel and financial modeling skills, and familiarity with AI productivity tools.