Benefits at BEDGEAR

The Customer Experience Representative at BEDGEAR is responsible for managing customer inquiries, educating customers on warranty policies, resolving product issues, providing exceptional customer service, and maintaining communication with customers and stakeholders.

The Customer Support Specialist at BEDGEAR deals directly with retail partners, acknowledges orders, enters orders manually, coordinates order changes, cancels orders, imports orders via EDI, analyzes orders for inaccuracies, communicates with customers, maintains product knowledge, processes ASNs and RMAs, assists with inventory feeds, and handles additional projects as needed.

The Web Content Strategist will be responsible for creating and optimizing web content to enhance SEO performance. This role involves crafting compelling copy for various platforms including blogs, product descriptions, technical content, and landing pages. The Web Content Strategist plays a vital role in driving organic traffic to the website by staying updated on SEO best practices and leading the SEO content strategy.