Bank al Etihad Benefits Overview

Develop and implement quality policies and systems, ensure compliance with local and international standards, monitor operational quality and KPIs, lead internal audits and continuous improvement (Six Sigma/Kaizen), prepare quality reports and corrective actions, promote quality culture, and support ISO implementation while tracking customer and employee satisfaction.

Supports banking technology operations, systems, infrastructure, and information security. Maintains IT systems, resolves technical issues, implements security controls, and ensures compliance with IT policies and regulatory requirements. May work in cards, system administration, network/security engineering, IT governance, and access management.

The role involves preparing various risk reports, analyzing operational incidents, supporting risk policy updates, and monitoring financial compliance.