Bandwidth Inc.

HQ
Raleigh
Total Offices: 7
943 Total Employees
Year Founded: 1999

Bandwidth Inc. Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers accidental death & dismemberment insurance

Offers disability insurance

Offers supplemental life insurance

Provides adoption assistance

Offers generous parental leave

Provides family medical leave

Offers company equity

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers dependent care

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers gym membership

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid holidays

Provides military leave

Offers paid volunteer time

Provides bereavement leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Company Culture

Utilizes a flexible work schedule

Provides free snacks and drinks

Provides a mobile phone discount

Offers diversity-based Employee Resource Groups

4 Days AgoSaved
In-Office
Raleigh, NC, USA
Software
Manages a 24/7/365 Network Operations Center, leading technicians, escalations, incident resolution, ticket quality, network repairs, maintenance, and KPI/SLA performance. Oversees training, documentation, process improvements, on-call coverage, cross-functional initiatives, audits, customer reviews, and executive reporting. Requires substantial network or service operations experience, leadership of multi-shift teams, and expertise in ITIL, incident management, change management, problem management, monitoring, and service delivery.
5 Days AgoSaved
In-Office
Raleigh, NC, USA
Software
Provide technical customer support for voice, API, and 911 products. Troubleshoot VoIP, SIP trunking, PBX, router, switch, LAN, and WAN issues; coordinate with carriers and customer IT teams; manage support tickets within SLAs; and escalate chronic or intermittent issues.
10 Days AgoSaved
In-Office
Raleigh, NC, USA
Software
Leads complex internal and external programs involving product development and enterprise customer implementations. Partners with product, technology, and business teams to manage roadmaps, prioritization, delivery execution, risks, dependencies, operational readiness, and go-to-market launches. Measures post-launch business value and ROI, manages stakeholder relationships, and improves program management standards, processes, metrics, and reporting.