Auvik Benefits Overview

Manage a portfolio of MSP customers, serving as the primary relationship owner while driving product adoption, retention, renewals, upselling, and cross-selling. Lead implementation, training, demos, and ongoing customer success efforts. Collaborate with onboarding, Product, Sales, Marketing, Support, and Engineering teams, resolve customer issues, gather product feedback, and help clients maximize the value of Auvik’s SaaS platform.

Lead product marketing for Auvik’s IT and network management SaaS products. Responsibilities include supporting product launches, developing positioning and messaging, analyzing competitors and markets, creating sales and customer success enablement materials, gathering customer insights, supporting go-to-market strategy, championing the brand, and tracking marketing ROI. The role requires translating technical concepts for technical and non-technical audiences and collaborating across product, sales, marketing, and customer success teams.

Lead product marketing for Auvik’s technical SaaS products, including product launches, positioning, messaging, competitive intelligence, market research, sales and customer-success enablement, and go-to-market strategy. Translate networking and IT management concepts into compelling communications for technical and non-technical audiences. Collaborate with product, sales, demand generation, and customer success teams while tracking marketing ROI and influencing product direction through customer and market insights.