Air Canada Benefits Overview

Administer and improve employee benefits, pension, insurance, leave, accommodation, and related policies across Canada. Monitor compliance, vendor performance, payments, and claims while advising employees and managers. Analyze HR trends, recommend process improvements, support health and safety initiatives, and lead projects affecting employee engagement and retention. The role requires strong knowledge of Canadian legislation, benefits administration, HR strategy, and bilingual French-English communication.

Leads the enterprise data platform and governance function, overseeing ingestion, transformation, cloud infrastructure, reliability, security, compliance, data quality, lineage, retention, and platform strategy. Manages data specialists, vendors, service levels, and business stakeholder relationships while promoting data adoption and enabling analytics use cases. Requires extensive data platform experience, leadership background, Azure knowledge, governance and privacy expertise, architectural experience, and bilingual French-English communication.

Leads day-to-day operations of the marketing technology and CDP ecosystem. Builds and optimizes cross-channel customer journeys, manages platform configuration and governance, monitors platform health, maintains documentation, supports data hygiene, and identifies automation opportunities. Translates business needs into technical requirements, trains internal users, and collaborates with Marketing, Data, Operations, IT, and vendors while supporting privacy and data governance.