Afficiency Benefits Overview

Manage day-to-day NYC office operations, provide executive administrative support, own end-to-end onboarding/offboarding, support benefits administration and HR compliance, run recruiting and LinkedIn/company presence, coordinate vendors and basic IT support, and plan culture/events.

Investigate product and UX friction using session recordings, support tickets, and analytics; prioritize fixes by business impact; prototype and ship solutions using AI tools; collaborate with product, engineering, and underwriting; measure outcomes and iterate.

Design, build, and deploy production-grade GenAI applications and agentic workflows for insurance use cases. Responsibilities include prompt engineering, LLM integrations, RAG solutions, front-end React apps, Python/Flask APIs, database integration, CI/CD, and collaboration with stakeholders to deliver scalable, secure AI-driven underwriting, servicing, claims, and knowledge management solutions.