3Pillar Global Benefits Overview

Senior Business Analyst responsible for eliciting and documenting requirements, translating them into user stories and acceptance criteria, managing backlogs, and facilitating Agile ceremonies. The role bridges business stakeholders, engineering, and QA teams; supports UAT planning and execution; conducts gap analyses and workflow mapping; and produces BRDs, process flows, data dictionaries, and use case documentation. Experience in clinical trials, healthcare IT, regulated software, APIs, and multi-vendor delivery is advantageous.

Leads client-facing product strategy and execution for complex digital products. Defines product vision, goals, customer segments, roadmaps, release priorities, and KPIs; guides globally distributed teams; partners with engineering, program management, and client services; supports presales and consulting engagements; facilitates user research and workshops; and drives customer and business value through Agile and Lean practices.

Elicit and document business requirements, translate them into user stories and acceptance criteria, facilitate Agile ceremonies, manage backlog priorities, conduct workflow and gap analyses, support UAT, and create BRDs, process flows, data dictionaries, and use case documentation. Act as a liaison among stakeholders, product owners, engineering, and QA while ensuring clear, testable, prioritized specifications for a healthcare-focused software platform.