12twenty Benefits Overview

Own and drive end-to-end SaaS implementations for mid-market to enterprise clients. Manage 30–40 concurrent multi-month projects, deliver training and executive updates, remove blockers, align cross-functional teams, and hand off to Customer Success while promoting long-term adoption.

Manage client retention and minimize churn by ensuring customers realize product value. Drive expansion within accounts, run strategic reviews and demos, build long-term relationships, improve account management processes, and manage a large portfolio. Remote U.S. role with up to 20% travel.

Prospect and generate leads via outbound calls and email campaigns, qualify prospects, book demos for Account Executives, build relationships, and communicate prospect challenges and opportunities to leadership.