Head of AI, ML and Data, VP of Traffic Intelligence at Twilio
Expertise: AI, machine learning, data science, software development and operations
Education: University of Maryland
Zachary Hanif is the head of AI, machine learning and data in VP of Traffic Intelligence for Twilio. He has worked in tech leadership roles since 2014 and has previously served as fractional CTO at ziggiz and as the head of AI, machine learning and software development plans for Capital One. Hanif holds a master’s in computer science at University of Maryland and a bachelor’s from Georgia Tech University.
While AI promises immediate efficiency gains, over time, shadow costs like technical debt, diffuse objectives and infrastructure spend can drain its productivity. Here’s how to prevent it.
