Mark Speare is a fintech professional with more than eight years of experience in B2B and B2C SaaS, customer success and trading technology. As chief client officer at B2Broker, he focuses on enhancing the trading experience through client-centric solutions, scaling business processes and building strong client relationships to maximize ROI.

In the past six years, he has built and scaled five customer success teams, from small units to departments of more than 160 professionals. He specializes in transforming client engagement strategies, implementing automation and optimizing workflows to enhance customer satisfaction and retention.