Syndigo, a Chicago-based product experience management company, has acquired 1WorldSync to form a $3.5 billion enterprise backed by Summit Partners, TJC, L.P. and Battery Ventures.
According to a company news release, the acquisition strengthens Syndigo’s mission to help brands and retailers meet rising consumer expectations in an evolving, AI-driven shopping landscape. The company found that 44 percent of consumers have abandoned purchases due to insufficient product information, and 21 percent have returned items that didn’t match expectations.
“This acquisition positions us to support tomorrow’s shopping experience by building the most advanced AI-first PXM solutions on the market. Consumers are shopping and connecting with brands in ever-evolving ways, fueled by the speed and flexibility of AI, social commerce and personalization at scale. Brands and retailers need a robust solution to meet and exceed consumer expectations today and in the future. With this acquisition, we’re building software for the next generation of retail, including accelerating agentic AI PXM,” Syndigo CEO Simon Angove said in a statement.
Together, the combined company will serve over 18,000 customers in 60 countries, expanding its global presence.
